Age verification

E-cigarette (vape) products can only be purchased and shipped to those who are over the age of 18, according to current European law.

Age verification process

Our system initially attempts to verify the user's age using information provided during account creation, such as full name, current address, and date of birth. If the automated checks are unsuccessful, users are then asked to provide additional identification documents like an ID, Passport, or driver's license. These documents are manually verified by a member of our verification team, and claims not to store copies of these documents.

This process is in line with common age verification procedures used by to comply with legal requirements and ensure that users meet the minimum age requirements for vape products. It's important for us, to have robust age verification measures in place, especially when dealing with e-cig products that are restricted to individuals of a certain age.

If you have specific questions or concerns about this process, it would be advisable to reach out our customer support for clarification or more details. Additionally, customers should always ensure they are comfortable with the terms and conditions of, especially regarding our privacy and data protection.

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